At Diamond Lleaf, we believe fine jewellery should retain value beyond its beauty. To give our customers greater confidence in their purchase, we offer a Lifetime Buy-Back Programme on eligible Diamond Lleaf jewellery. The programme applies to jewellery featuring both natural diamonds and lab-grown diamonds, subject to the terms and conditions below.

1. Buy-back benefit

• Diamonds: Buy-back is offered at 80% of the diamond value mentioned on the original invoice.
• Gold: Gold is valued at its prevailing market value on the date of buy-back, based on the verified net gold weight and purity of the jewellery.
• Making / labour charges: Not included in the buy-back value.
• GST: GST charged on the original purchase is not included in the buy-back value.

The buy-back amount is therefore calculated on the eligible diamond and gold components, and not on the total original invoice value.

2. Buy-back calculation

3. Applicability to natural & lab-grown diamonds

The Diamond Lleaf Lifetime Buy-Back Programme applies to jewellery containing both natural diamonds and lab-grown diamonds. For both categories, Diamond Lleaf offers 80% of the eligible diamond value stated on the original invoice, subject to verification of the original invoice, diamond authenticity, specifications and compliance with this policy.

4. Eligibility

To avail of the buy-back facility, the customer must:

• Present the original Diamond Lleaf purchase invoice.
• Present the original diamond certificate, wherever applicable.
• Submit the original jewellery piece for physical inspection and valuation.
• Provide valid identification and other documents, if required.

Diamond Lleaf reserves the right to verify the purchase details, product authenticity, diamond specifications and gold purity before approving the buy-back.

5. Jewellery inspection & valuation

All jewellery submitted for buy-back will undergo a physical inspection and valuation, which may include verification of:

• Gold purity
• Net gold weight
• Diamond identity and specifications
• Diamond certification, wherever applicable
• Overall condition of the jewellery
• Any damage, alteration or modification
• Original invoice and purchase records

The final buy-back value will be determined only after the jewellery has been inspected and verified by Diamond Lleaf.

6. Condition of jewellery

The jewellery should be in reasonable condition consistent with normal usage. Jewellery that has been significantly damaged, structurally altered, modified or resized by an unauthorised jeweller, repaired by a third party, tampered with, or found to contain missing, substituted or unauthorised components may be subject to additional deductions, or may be deemed ineligible for the buy-back programme.

7. Gold valuation

Gold is valued separately from the diamond component. The applicable gold value is determined using the prevailing market rate on the date of the buy-back valuation, along with the verified net gold weight and purity of the jewellery. The original gold purchase price is not used for determining the current gold value.

8. Diamond valuation

The diamond buy-back value is linked to the diamond value stated on the original Diamond Lleaf invoice. Diamond Lleaf offers 80% of the eligible original invoice diamond value for both natural and lab-grown diamonds, subject to successful verification and compliance with this policy. Changes in market prices after the original purchase do not alter the 80% calculation based on the original invoice diamond value.

9. Making charges, labour & GST

Making charges, labour charges and GST paid at the time of purchase are not considered part of the buy-back value and are excluded from the calculation. The buy-back value is based only on 80% of the eligible original invoice diamond value, plus the current market value of the eligible gold.

10. Buy-back process

1. The customer contacts Diamond Lleaf and submits the jewellery for buy-back.
2. The original invoice and relevant certificates are verified.
3. The jewellery is physically inspected, and the gold purity, net gold weight and diamond details are verified.
4. The prevailing gold market rate is applied to the eligible gold component.
5. 80% of the original invoice diamond value is calculated.
6. Making / labour charges, GST and any other applicable deductions are excluded from the calculation.
7. Diamond Lleaf provides the final buy-back valuation to the customer.
8. Upon the customer's acceptance of the final valuation, the buy-back transaction is processed.
9. The approved buy-back amount is released within 5–7 business days from the date of acceptance of the final valuation and completion of all required verification and documentation. Payment is processed through the applicable payment method followed by Diamond Lleaf.

11. Final valuation

The buy-back value communicated after inspection and verification shall be the final valuation for that transaction. The customer may accept or decline the offered valuation before the transaction is completed. If the customer declines the offer, the jewellery may be returned to the customer, subject to applicable verification or processing requirements.

The 5–7 business day payment timeline commences only after the customer has accepted the final buy-back valuation and all required verification and documentation have been completed.

12. Practical example

Consider a customer who purchases a Diamond Lleaf ring with the following invoice break-up.

Diamond buy-back

Original invoice diamond value ₹1,00,000 × 80% = ₹80,000.

Gold buy-back

If the prevailing applicable market value of the eligible gold at the time of buy-back is ₹60,000, the customer receives ₹60,000 for the gold component. This is based on the current market value and the verified net weight and purity at the time of buy-back, not the original purchase price.

Making charges & GST

The original making / labour charges of ₹10,000 and GST of ₹4,800 are not included in the buy-back value.

In this example, against an original invoice value of ₹1,64,800, the final buy-back value is ₹1,40,000. The approved amount is released within 5–7 business days after the customer accepts the final valuation and all required verification and documentation have been completed.

13. Important clarification

• The 80% buy-back applies specifically to the eligible diamond value mentioned on the original invoice. It does not mean 80% of the total jewellery invoice value.
• Gold is valued separately at its prevailing market value at the time of buy-back.
• Making charges, labour charges and GST are not included in the buy-back value.
• The buy-back facility applies only to eligible jewellery purchased from Diamond Lleaf or its authorised sales channels.

Diamond Lleaf reserves the right to verify all jewellery, certificates, invoices and product details before approving any buy-back request, and to amend, modify or update this policy from time to time, subject to applicable laws and regulations.