Refund Policy
Product Information
Gold Jewelry Studded with Lab-Grown Diamonds / Mined Diamonds
1. Buy Back Policy
- Gold Jewelry: You will receive 100% of the prevailing market value.
- Lab-Grown or Mined Diamonds: You will receive 80% of the prevailing market value.
Important Notice:
- A mandatory 6-month lock-in period applies, meaning you cannot sell back the jewelry before six months from the purchase date.
- Note: If any discounts were applied to the metal or stone during the original purchase, a corresponding amount will be deducted from the market value. Additionally, 100% of the making charges will be deducted (up to a maximum of ₹10,00,000).
2. Lifetime Exchange Policy
- Gold Jewelry: You will receive 100% of the prevailing market value.
- Lab-Grown or Mined Diamonds: You will receive 100% of the prevailing stone value for the same grade.
Important Notice:
- A mandatory 6-month lock-in period applies, so exchanges are only allowed six months after the purchase date.
- Note: Making charges will be deducted from the old jewelry, and any price difference for the same grade will be charged additionally.
3. Cancellation Policy
Order Cancellation Before Confirmation: Orders can be canceled at any time before the status is marked as "Confirmed.
Order Cancellation After Confirmation:
Once the order status is marked as "Confirmed," cancellations are no longer permitted directly
To request a cancellation, please contact customer care at: customercare@diamondlleaf.com.
Cancellation Charges:
- Cancellation charges may apply if the request is made after the order is confirmed.
- We recommend contacting us promptly if you need to modify or cancel your order.